Cashless

The cashless service is completely free and allows you to pay for your purchases at several points of sale throughout the festival in a simple, practical and fast way. You will be able to use it in all the merchandise booths of the FME as well as in the official FME bars!

IS INTENDED ONLY FOR :

  • ACCREDITATION HOLDERS
  • MEMBERS OF CLIQUE À 10 PIASSES PASSPORT, HOLDERS OF A CASHLESS CARD
  • PASSPORT HOLDERS

In order to optimize their use, all passes can be associated to a personal account that will allow you to :

  • quickly credit your pass at any time by associating your payment card
  • consult the history of transactions made with your pass get a refund of the credit you have left after the festival block your cashless chip in case of loss or theft
  • get a refund of the credit you have left after the festival
  • block your cashless chip in case of loss or theft

The creation of an account is not mandatory but is strongly recommended in order to take full advantage of the dematerialized payment service.

In order to create your account, please fill in the field below:

  • Activation: When creating your account you will be asked for the barcode located on your passport or accreditation in order to associate them with each other.
  • Crediting / reloading your pass: To do so, you can directly load your cashless account during the purchase of your passport or La Clique à 10 Piasses passport / go through the FME’s Apple or Android mobile app / use the loading station located at the FME Hub at 218 Murdoch Avenue.
  • Check your balance and usage history: Through the cashless area of the festival mobile app or at any FME bar.
  •  Losing or stealing your cashless media: In this case, you can perform an authentication operation via the app or the reloading terminal in order to block your pass remotely.
  • Getting a refund of the money left on your account: An email will be sent to users of the dematerialized payment service offering them to get a refund if they have money left over after the festival. This request can be made from within your account.

If you have not created an account, you can still do so and link your pass to it as explained above in the “Activation” section.

Note that you will have until Sunday, September 18, 2022 to make your refund request. After this date, the money will be reinvested in the festival in order to maintain the great offer of free concerts offered by the FME.

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