FME en Abitibi-Témiscamingue (“FME”, “we” or “us”) is committed to protecting your privacy and safeguarding your personal information. The purpose of this Privacy Policy is to inform you about our privacy and protection practices, including how we collect, use and disclose your personal information.

This Privacy Policy covers our application (the “Application”) and all of our activities, unless we have provided you with a separate privacy policy for a particular product, service or activity.

Please read this privacy policy carefully. By submitting your personal information to us, registering for or using any of the services we offer, using our application or voluntarily interacting with us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy. Our Privacy Policy sets forth our standards for the collection, use, disclosure and storage of your personal information. This Privacy Policy is incorporated into and subject to our other applicable terms and conditions, such as the terms of use of our Application. In this Privacy Policy, capitalized but undefined terms have the meanings given to them in the above terms.


  • Your consent to the collection, use and disclosure
  • The personal information we collect
  • Use of your personal information
  • Sharing your personal information
  • Unsubscribe from communications
  • Retention of personal information
  • Information security
  • Accessing and updating your personal information
  • International transfer and storage of information
  • Third-party applications and services
  • Information for children
  • Updates
  • Contactez-nous

Your consent to the collection, use and disclosure

We collect, use and disclose your personal information with your consent or as permitted or required by law. The manner in which we obtain your consent (i.e., the form we use) depends on the circumstances and the sensitivity of the information collected. Subject to applicable law, your consent may be express or implied, depending on the circumstances and the sensitivity of the personal information in question. If you choose to provide us with personal information, we will assume that you consent to the collection, use and disclosure of your personal information as described in this Privacy Policy.

Generally, we will seek your consent at the time of collection of your personal information. Where we wish to use your personal information for a purpose not previously identified to you at the time of collection, we will seek your consent before using the information for this new purpose.

You may withdraw your consent to our collection, use or disclosure of your personal information at any time by contacting us at the contact information provided in the “Contact Us” section below. However, before implementing the withdrawal of your consent, we may require proof of your identity. In some cases, withdrawing your consent may mean that we will no longer be able to provide certain products or services.

If you provide us with personal information about another individual, it is your responsibility to obtain that individual’s consent to allow us to collect, use and disclose their information as described in this Privacy Policy.

The personal information we collect generally falls into one or more of the following categories:

For individuals who use our Application, we may collect information about you or your activities on the Application and, specifically:

  • Account creation/login: we collect your name, first name, email address, password.
  • Contact form: we collect your first and last name, your email address and any other information you provide in your message.
  • Subscription to our newsletter: we may collect your first name, your email address.
  • Geolocation: with your consent, we can geolocate you to suggest festivals near you and to help you locate yourself on a festival map.

Like most Apps and other Internet services, we may collect certain technical and device-related information about your use of our App. This information may include your device’s unique identifier, information about your device, browser and operating system, and the date and time of use of the Application.

Anonymous Google Analytics data may be shared with other Google services, which may use this data to contextualize and personalize ads in its own advertising network. FME reserves the right to perform statistical analysis using data collected through the Internet Application on an anonymous, aggregated basis for the purpose of measuring interest in and use of the Application. FME reserves the right to provide its anonymous, aggregated data analyses to any third party.

Other interactions. For individuals who interact with us, whether in person, by phone or email, through social media or otherwise. including those who may be interested, we may collect any information you provide.

How we use your personal information

We may use your personal information and other information to:

  • To fully utilize, maintain, improve and provide all features of the Application, to provide services and information requested by you, to respond to comments and questions, and to provide assistance to users of the Application.
  • communicate with you in accordance with the laws applicable to our products and services.
  • monitor and improve our Application and develop new services.
  • Analyze our customers’ needs and activities to help us serve them better.
  • conduct research and analysis relating to our business, products and services
  • respond to inquiries and other requests.
  • provide you with information that may be of interest to you, including information about our products and services
  • fight fraud and investigate legal claims. applicable legal basis in the sense
  • meet our legal obligations

We may use your personal information and other information for purposes for which we have obtained your consent, and for other purposes that may be permitted or required by applicable law.

We do not use the information we collect to advertise third-party products and services or targeted advertising for FME products and services on third-party applications or service offerings.

How do we share your personal information?

We may provide your information to our service providers. In such cases, we take steps to ensure that the rules set out in this Privacy Policy are followed and require that service providers maintain the confidentiality and security of your personal information.

We also require that they use your personal information only for the purposes for which it was provided. When our service providers no longer need your personal information for these limited purposes, we require that they destroy it.

In certain circumstances, we may allow our service providers to retain aggregated, anonymous or statistical information that does not identify you. We do not authorize service providers to disclose your personal information to unauthorized parties or to use your personal information for direct marketing purposes. If you would like more information about our service providers, please contact us using the contact information in the “Contact Us” section.

Below is a list of our third party service providers who may process your personal information with links to their privacy policies:

  • Firebase: see the privacy policy

In addition, we may use and disclose your personal information when we believe such use or disclosure is authorized, necessary or appropriate:

  • (a) under applicable law, including laws outside your country of residence;
  • (b) to comply with a legal process;
  • (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence;
  • (d) to enforce the terms of our product and service agreements;
  • (e) to protect our business or that of our affiliates or subsidiaries;
  • (f) to protect our rights, privacy, safety or property, and/or those of our affiliates, you or others:
  • (g) to allow us to pursue available remedies or limit the damages we may suffer.

In addition, we may transfer your personal information to a third party, we will identify that third party and the purpose of the disclosure, and obtain your consent.

Unsubscribe from our communications

If you no longer wish to receive marketing emails from us, you can opt out of receiving marketing emails by clicking on the “unsubscribe” link at the bottom of every email you receive from us, or, if you created an online account when you signed up to receive our emails, you can log into your account and change your communication preferences. You may also unsubscribe by contacting us directly using the contact information in the “Contact Us” section below.

We will make every effort to respond to your request to unsubscribe promptly, but we ask that you allow us a reasonable amount of time to process your request. Please note that if you opt-out of receiving marketing emails, we may send you communications about our products or services, or other topics.

Retention of personal information

We will only use, disclose or retain your personal information for as long as necessary to fulfill the purposes for which it was collected and as permitted or required by law. If you would like more information about how long your personal information will be retained, please contact us using the contact information in the “Contact Us” section.

Information security

We have implemented physical, organizational, contractual and technological security measures to protect your personal information and other information from loss or theft, unauthorized access, disclosure, copying, use or modification. We have taken steps to ensure that only those personnel authorized to access your personal information are those who have a “need to know” or whose duties reasonably require access to such information.

Despite the measures described above, no method of transmitting or storing information is 100% secure or error-free, so unfortunately we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any information you have provided to us has been compromised), please contact us immediately using the contact information in the “Contact Us” section.

Rights with respect to your personal information

We will take reasonable steps to ensure that your personal information is accurate, complete and up-to-date. We will not routinely update your personal information unless such a process is necessary. We expect you to provide us with updates to your personal information from time to time, when necessary.

You may request in writing to see the personal information we collect, use or disclose about you, and we will provide you with such personal information to the extent required by law. You may also challenge the accuracy or completeness of your personal information in our records. If you successfully demonstrate that your personal information in our records is inaccurate or incomplete, we will amend the

personal information as required.

In addition, under certain circumstances, you have the following rights:

  • Withdrawing your consent. You may withdraw your consent to the disclosure or use of your personal data collected;
  • In such cases, you may have the right to request that the personal information held about you no longer be disclosed.
  • Where applicable, you may have the right to request information about the use of any automated decision system and the impact it may have on you.

You also have the right to file a complaint with the competent data protection authority.

We may require that you provide sufficient identification to fulfill your request to exercise your rights. This identifying information will only be used for this purpose.

International and interprovincial transfer and storage of personal information

Your personal information is currently stored in Quebec, Canada. Where applicable, it may be stored and processed in any country where we have facilities or where we use third party service providers, including the United States. In the latter case, your personal information may be transferred to countries other than your country of residence, which may have different privacy rules than your country. If such information is located outside your country of residence, it is subject to the laws of the country in which it is located and may be disclosed to the governments, courts or law enforcement or regulatory agencies of that other country and in accordance with the laws of that other country. However, our practices regarding your personal information will at all times be governed by this Privacy Policy and applicable law.

Application and third party services

This Privacy Policy applies only to our products and services. It does not extend to the Applications or to products or services provided by third parties. We are not responsible for the privacy practices of such third parties and encourage you to review the privacy policies of such third parties before using their Applications or products or services.

Information for children

Our products and services are not intended for minors under the age of 13 and we do not voluntarily collect personal information from minors under the age of 13. If you are in this situation, please do not provide us with any personal information without the express consent of a parent or guardian.

IF you are a parent or guardian and you know that your children have provided us with

personal information, please contact us. If we learn that we have collected personal information from children under the age of majority without verification of parental consent, we will take steps to delete that information from our servers


The FME reserves the right to change the Privacy Policy at any time by providing notice of new terms of use and privacy policy. Such changes, modifications, additions or obligations shall be effective upon issuance of the notice, unless otherwise specified, which may be communicated by posting on the Application or by any other means of transmission.

Continued use of the Application after said notice shall constitute:

  • a) Acknowledgement of the new modified Terms of Use and Privacy Policy
  • b) the acceptance to be bound by them and to respect them.

Contact us

If you have any questions about this privacy policy or FME’s privacy practices, please contact us by email.

[Last updated May 2022]


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