Your consent to the collection, use and disclosure
Generally, we will seek your consent at the time of collection of your personal information. Where we wish to use your personal information for a purpose not previously identified to you at the time of collection, we will seek your consent before using the information for this new purpose.
You may withdraw your consent to our collection, use or disclosure of your personal information at any time by contacting us at the contact information provided in the “Contact Us” section below. However, before implementing the withdrawal of your consent, we may require proof of your identity. In some cases, withdrawing your consent may mean that we will no longer be able to provide certain products or services.
The personal information we collect generally falls into one or more of the following categories:
For individuals who use our Application, we may collect information about you or your activities on the Application and, specifically:
Like most Apps and other Internet services, we may collect certain technical and device-related information about your use of our App. This information may include your device’s unique identifier, information about your device, browser and operating system, and the date and time of use of the Application.
Anonymous Google Analytics data may be shared with other Google services, which may use this data to contextualize and personalize ads in its own advertising network. FME reserves the right to perform statistical analysis using data collected through the Internet Application on an anonymous, aggregated basis for the purpose of measuring interest in and use of the Application. FME reserves the right to provide its anonymous, aggregated data analyses to any third party.
Other interactions. For individuals who interact with us, whether in person, by phone or email, through social media or otherwise. including those who may be interested, we may collect any information you provide.
How we use your personal information
We may use your personal information and other information to:
We may use your personal information and other information for purposes for which we have obtained your consent, and for other purposes that may be permitted or required by applicable law.
We do not use the information we collect to advertise third-party products and services or targeted advertising for FME products and services on third-party applications or service offerings.
How do we share your personal information?
We also require that they use your personal information only for the purposes for which it was provided. When our service providers no longer need your personal information for these limited purposes, we require that they destroy it.
In certain circumstances, we may allow our service providers to retain aggregated, anonymous or statistical information that does not identify you. We do not authorize service providers to disclose your personal information to unauthorized parties or to use your personal information for direct marketing purposes. If you would like more information about our service providers, please contact us using the contact information in the “Contact Us” section.
Below is a list of our third party service providers who may process your personal information with links to their privacy policies:
In addition, we may use and disclose your personal information when we believe such use or disclosure is authorized, necessary or appropriate:
In addition, we may transfer your personal information to a third party, we will identify that third party and the purpose of the disclosure, and obtain your consent.
Unsubscribe from our communications
If you no longer wish to receive marketing emails from us, you can opt out of receiving marketing emails by clicking on the “unsubscribe” link at the bottom of every email you receive from us, or, if you created an online account when you signed up to receive our emails, you can log into your account and change your communication preferences. You may also unsubscribe by contacting us directly using the contact information in the “Contact Us” section below.
We will make every effort to respond to your request to unsubscribe promptly, but we ask that you allow us a reasonable amount of time to process your request. Please note that if you opt-out of receiving marketing emails, we may send you communications about our products or services, or other topics.
Retention of personal information
We will only use, disclose or retain your personal information for as long as necessary to fulfill the purposes for which it was collected and as permitted or required by law. If you would like more information about how long your personal information will be retained, please contact us using the contact information in the “Contact Us” section.
We have implemented physical, organizational, contractual and technological security measures to protect your personal information and other information from loss or theft, unauthorized access, disclosure, copying, use or modification. We have taken steps to ensure that only those personnel authorized to access your personal information are those who have a “need to know” or whose duties reasonably require access to such information.
Despite the measures described above, no method of transmitting or storing information is 100% secure or error-free, so unfortunately we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any information you have provided to us has been compromised), please contact us immediately using the contact information in the “Contact Us” section.
Rights with respect to your personal information
We will take reasonable steps to ensure that your personal information is accurate, complete and up-to-date. We will not routinely update your personal information unless such a process is necessary. We expect you to provide us with updates to your personal information from time to time, when necessary.
You may request in writing to see the personal information we collect, use or disclose about you, and we will provide you with such personal information to the extent required by law. You may also challenge the accuracy or completeness of your personal information in our records. If you successfully demonstrate that your personal information in our records is inaccurate or incomplete, we will amend the
personal information as required.
In addition, under certain circumstances, you have the following rights:
You also have the right to file a complaint with the competent data protection authority.
We may require that you provide sufficient identification to fulfill your request to exercise your rights. This identifying information will only be used for this purpose.
International and interprovincial transfer and storage of personal information
Application and third party services
Information for children
Our products and services are not intended for minors under the age of 13 and we do not voluntarily collect personal information from minors under the age of 13. If you are in this situation, please do not provide us with any personal information without the express consent of a parent or guardian.
IF you are a parent or guardian and you know that your children have provided us with
personal information, please contact us. If we learn that we have collected personal information from children under the age of majority without verification of parental consent, we will take steps to delete that information from our servers
Continued use of the Application after said notice shall constitute:
[Last updated May 2022]
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